When will my order arrive?

Orders usually ship 3-5 days from the date the production process started. Actual shipping times and delivery dates may vary depending on the local postal service

Domestic orders will arrive approximately 5-10 business days after they ship. We use a variety of shipping partners, but final delivery is usually via USPS.

Expedited shipping options are available for domestic orders at an additional cost. Expedited shipping guarantees the order will arrive faster than other shipping methods.

For Alaska, Hawaii, Puerto Rico & International orders please allow 2-4 weeks for delivery. Final delivery is usually via the local postal service.


Am I able to track shipping?

Our customers will automatically receive a tracking link as soon as the order ships. They can also use the Track Order function (Where’s My Order?) on the website.

For domestic orders, final delivery and tracking will be handled by USPS.

For international orders, tracking ends once the package arrives at the customs agency for the destination country. At the point the package is handed off to the customs agency, we consider the package delivered.  What this means is that any items lost after that point would be ineligible for a refund, but we may be able to provide a replacement dependent on the cause.


How does the shipping guarantee work?

The blueGreen Shipping Warranty protects your customers when they purchase items sold through our website. Our warranty covers the condition of the items at delivery and you receiving the item you ordered online. If the delivery of the item is unsatisfactory, you can report the problem to hello@blueGreenPublications.com and our team will determine if you are eligible for a refund or replacement of the product.


What is the replacement and refund policy?

Because each product is custom printed, it will only qualify for replacement, return or refund if: (i) the product itself is flawed, (ii) the quality of the printing is poor or (iii) the final product is notably different from the product presented on the order screen.

If your purchase meets the above criteria, customers can email our store’s support address at hello@blueGreenPublications.com as soon as possible, within 20 days of the delivery date.


We cannot accept returns or process refunds if:

    • The item(s) is printed as ordered. We print on demand and therefore cannot accept returns on items without a defect.
    • The return request is not viewed and approved by our team before the item(s) is sent back.
    • The item(s) have been worn or washed.
    • The item(s) have been altered in any way or if they do not have the original tags.
    • The item(s) were a “Final Sale,” during time periods such as Halloween, Christmas, Black Friday, St. Patrick’s Day, etc., and utilized a promo code.